The risk was accepted. By whom is less clear.
A brief investigation into the mysterious person who owns every exception.
THE OBSERVATION LOG
Field notes.
Dispatches from a world where the controls are documented and the exceptions have tenure.
Nothing is more permanent than a temporary exception.
Thirty days. Six renewals. One business-critical spreadsheet.
The dashboard is green. Please stop asking questions.
A field guide to measuring everything except the thing that happened.